Key holding

Key holding means your site keys are held securely by Weston Group, so no member of your staff has to attend the premises when an alarm activates. It gives you a clear arrangement for out-of-hours incidents and removes the pressure of asking an employee to respond in the middle of the night.

The service is agreed around your premises, your alarm arrangements, and the people who need to know what happens next. The process is kept simple so the right response can begin without delay.

When an alarm activation requires attendance, our response service can attend the site, follow the agreed instructions, and report back what was found. That may include checking the premises, identifying an issue, and making the site secure in line with the plan for your property.

Having a defined response also helps keep responsibilities clear between your alarm system, your staff, and the security team. You know who is expected to attend and what information will be passed back to you.

Key holding can be combined with lock and unlock services for a consistent start and finish to the day. A patrol officer can open or secure the premises at the agreed times, checking the relevant areas as part of the visit.

Weston Group provides key holding and alarm response from Blackwood across South Wales and the surrounding area, with national support across the UK. We tailor the arrangement to your site and keep improving it to exceed standard industry expectations.